+1 (561) 633-0165 | 9800 Grand Verde Way, Apt 403, FL 33428 - USA info@chibaldino.com

General terms and conditions of sale

1. OBJECT OF THE ORDER
THE GENERAL CONDITIONS OF SALE DESCRIBED HEREAFTER DETAIL THE RIGHTS AND OBLIGATIONS OF THE COMPANY CHIBALDINO LLC AND ITS CUSTOMER WITHIN THE FRAMEWORK OF THE SALE OF THE GOODS PROPOSED BY THE INTERNET SITE: ANY SALE CARRIED OUT BY THE COMPANY CHIBALDINO LLC THUS IMPLIES THE ADHESION WITHOUT RESERVE OF THE PURCHASER TO THE PRESENT GENERAL CONDITIONS OF SALE. ANY ORDER CAN BE PLACED, BY MAIL, TELEPHONE OR DIRECT PURCHASE ON THE WEBSITE.

2. PAYMENT
THE PAYMENT OF ORDERS IS MADE BY CREDIT CARD, ON OUR SECURE PAYMENT SITE VIA AUTHORIZE.NET. IT IS POSSIBLE TO MAKE A BANK TRANSFER, VIA ZELLE IF YOU PREFER. IN THIS CASE OUR ZELLE CREDENTIALS WILL BE PROVIDED TO YOU AT THE TIME OF THE VALIDATION OF YOUR PURCHASE. FOR ANY PAYMENT BY BANK TRANSFER, THE GOODS WILL BE SENT ONCE OUR ACCOUNT IS CREDITED WITH THE AMOUNT. (ANY ORDER FOR WHICH THE TRANSFER HAS NOT REACHED US WITHIN 7 DAYS FROM THE DATE OF THE ORDER WILL BE AUTOMATICALLY CANCELLED)

3. THE RATES
THE PRICES OF THE GOODS SOLD ARE THOSE IN FORCE ON THE DAY THE ORDER IS TAKEN. THEY ARE DENOMINATED IN $ AND ARE CALCULATED NET OF TAXES.CONSEQUENTLY, THEY WILL BE INCREASED BY 7% AS WELL AS THE SHIPPING COSTS APPLICABLE ON THE DAY OF THE ORDER. CHIBALDINO LLC RESERVES THE RIGHT TO MODIFY ITS PRICES AT ANY TIME. HOWEVER, IT UNDERTAKES TO INVOICE THE GOODS ORDERED AT THE PRICES INDICATED AT THE TIME THE ORDER IS REGISTERED.

4. SHIPPING AND HANDLING COSTS
THE DELIVERY IS MADE :
– EITHER BY THE DIRECT HANDING-OVER OF THE GOODS TO THE PURCHASER;
– OR BY SENDING IT TO THE PLACE INDICATED BY THE BUYER ON THE ORDER FORM. THE DELIVERY TIME INDICATED AT THE TIME OF ORDER REGISTRATION IS GIVEN ONLY AS AN INDICATION AND IS IN NO WAY GUARANTEED. CONSEQUENTLY, ANY REASONABLE DELAY IN THE DELIVERY OF THE PRODUCTS WILL NOT BE ABLE TO GIVE RISE TO THE BUYER TO :
– THE ALLOCATION OF DAMAGES;
– THE CANCELLATION OF THE ORDER. THE RISK OF TRANSPORT IS BORNE IN FULL BY THE PURCHASER.
IN THE EVENT OF MISSING OR DAMAGED GOODS DURING TRANSPORT, THE PURCHASER MUST MAKE ALL NECESSARY RESERVATIONS ON THE ORDER FORM UPON RECEIPT OF SAID GOODS. THESE RESERVATIONS MUST ALSO BE CONFIRMED IN WRITING BY REGISTERED MAIL WITHIN FIVE DAYS OF DELIVERY.
A CONTRIBUTION TO THE PREPARATION AND TRANSPORT COSTS WILL BE CALCULATED ACCORDING TO THE WEIGHT OF THE PACKAGE. THE CALCULATION IS MADE AUTOMATICALLY WHEN YOU ENTER YOUR BASKET. THE SHIPPING COSTS INCLUDE THE PREPARATION AS WELL AS THE PACKAGING OF THE PRODUCT(S) ORDERED.
IF AN ORDER HAS TO BE DELIVERED IN SEVERAL TIMES, THE BUYER WILL NOT HAVE ANY ADDITIONAL COSTS.
IN THE EVENT OF AN ERROR BY THE BUYER CONCERNING THE DELIVERY ADDRESS THAT WOULD NOT ALLOW THE DELIVERY OF THE PACKAGE, THE SECOND SHIPMENT WILL BE CHARGED TO THE BUYER.
SHIPPING IS FREE FOR ALL ORDERS EQUAL TO OR GREATER THAN $300 AND THROUGHOUT THE USA.
SHIPPING IS PROVIDED BY THE POST OFFICE OR UPS, WITH THE POSSIBILITY TO USE ANOTHER CARRIER UPON REQUEST.
PREPARATION AND SHIPPING OF ORDERS TAKE PLACE EVERY DAY OF THE WEEK EXCEPT MONDAY. THEREFORE, ORDERS PLACED ON SUNDAY AND MONDAY ARE SHIPPED ON TUESDAY. ONLY ORDERS THAT HAVE BEEN PREPARED ON SATURDAY ARE SHIPPED ON MONDAY.

5. PROMOTIONS
ALL PRODUCTS NOTED AS BEING ON PROMOTION OR SOLD OUT, WILL NOT BE SUBJECT TO ANY RETURN OR REFUND.

6. STATUS OF STOCK
ON THE DESCRIPTIVE PAGE OF EACH PRODUCT IS THE FOLLOWING MENTION:
IN STOCK AND AVAILABLE FOR QUICK DELIVERY OR OUT OF STOCK, DELIVERABLE ON ORDER (WHICH MEANS THAT THE ITEM REQUIRES A REPLENISHMENT LEAD TIME)
ANY ORDER WHOSE PRODUCT IS NOTED AS BEING OUT OF STOCK, AND THEREFORE INDICATING A SPECIAL ORDER BY US, WILL NOT BE SUBJECT TO CANCELLATION OR REFUND. ONLY AN EXCHANGE WILL BE ACCEPTED AFTER STUDY OF THE CUSTOMER’S REQUEST.

7. SERVICES CHIBALDINO LLC
THE COMPANY CHIBALDINO LLC COMMITS ITSELF:
– TO KEEPING YOU INFORMED ABOUT THE AVAILABILITY OF THE ORDERED REFERENCES, OR OTHERWISE ABOUT THE REPLENISHMENT TIME (IF AN ARTICLE IS NOTIFIED AS BEING IN STOCK AND IT TURNS OUT TO BE OUT OF STOCK, YOU WILL BE INFORMED VERY QUICKLY BY E-MAIL, IN WHICH CASE THE CANCELLATION OF THE ORDER IS POSSIBLE).
– WE WILL PROVIDE YOU THE TRACKING NUMBER SO THAT YOU CAN FOLLOW YOUR SHIPMENT EITHER BY GOING TO YOUR POST OFFICE OR CHECKING ON THE INTERNET.
– TO ANSWER ALL YOUR QUESTIONS CONCERNING THE PREPARATION, THE SHIPPING OR THE FOLLOW-UP OF YOUR ORDER CONTACT US BY EITHER PHONE OR E-MAIL.

8. RETURN OF GOODS
IN THE EVENT OF A PROBLEM OR DEFECT FOUND ON THE PRODUCT(S) ORDERED UPON DELIVERY, YOU HAVE A PERIOD OF 14 DAYS (FROM THE DELIVERY DATE) TO RETURN THEM TO THE FOLLOWING ADDRESS:

CHIBALDINO LLC
9770 SCRIBNER LN,
WELLINGTON, FL 33414
PHONE: (561) 633-0165
E-MAIL: CONTACT@CHIBALDINO.COM

THE SHIPPING COSTS RELATED TO THE RETURN OF THE ITEM(S) ARE AT THE EXPENSE OF THE BUYER.
THE PRODUCT(S) CAN THEN BE REPLACED OR REIMBURSED.
THE PRODUCT(S) MUST BE RETURNED IN GOOD CONDITION. THE PRODUCT(S) MUST BE RETURNED IN THEIR PACKAGING AND WITH THEIR ORIGINAL LABELS.
ANY USED OR DAMAGED PRODUCT(S) WILL NOT BE REPLACED OR REFUNDED.
IN THE EVENT OF A REQUEST FOR A REFUND (TOTAL OR PARTIAL) FOR ANY ORDER THAT HAS BENEFITED FROM THE FREE SHIPPING COSTS, THE AMOUNT OF THE SHIPPING COSTS WILL BE DEDUCTED FROM THE FINAL AMOUNT OF THE REFUND.
IN THE EVENT OF A REFUND, ONLY THE AMOUNT OF THE ITEMS PURCHASED WILL BE REIMBURSED. THE SHIPPING COSTS REMAIN THE RESPONSIBILITY OF THE BUYER.
IF YOU WOULD LIKE MORE INFORMATION, PLEASE DO NOT HESITATE TO CONTACT US BY E-MAIL OR TELEPHONE AT THE TIMES INDICATED ON THE CONTACT PAGE.

9. UNFORSEEN CIRCUMSTANCES
THE RESPONSIBILITY OF THE COMPANY CHIBALDINO LLC WILL NOT BE IMPLEMENTED IF ONE OF ITS OBLIGATIONS DESCRIBED IN THE PRESENT GENERAL CONDITIONS OF SALE RESULTS FROM AN UNFORSEEN CIRCUMSTANCE. FOR THIS REASON, UNFORSEEN CIRCUMSTANCES MEANS ANY EXTERNAL, UNFORESEEABLE AND IRRESISTIBLE EVENT.

THANK YOU FOR YOUR CONFIDENCE!